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Return policy

Terms and conditions 


These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and the owner of the Website, FORMALDOCS, address Cervantes, Zaragoza 50006, registered VAT number B99426603, email

Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. 


These general conditions of use of the portal regulate access and use of the Website, including content and services made available to users and The site, either through the portal, either by users or any third party. However, the Access to and use of certain content and / or services may be subject to certain specific conditions.


The company reserves the right to modify at any time the general conditions to use the portal. Users should check the terms and conditions regularly to ensure familiarity with the current version.


- Information and service:

Any online facilities, tools, services or information that we make available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. We are under no obligation to update information on the Website.

- Availability and responsibility:

Whilst we use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

We accept no liability for any disruption or non-availability of the Website.

We reserve the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise. 

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, we accept no liability for any of the following: 

  1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
  2. loss or corruption of any data, database or software;
  3. any special, indirect or consequential loss or damage.

The website is not involved in the creation of those contents and / or services rendered or provided by third parties and / or through the application, not just as controls its legality. In any case, it does not offer any warranty on them. User acknowledge that the website is not liable for the contents and / or services rendered or provided by third parties and / or through the application. User agrees the website will not be liable for any loss or damage occurred as a result of using this information or third party services.

Except where the law expressly states otherwise, and exclusively for the measure and extent to which it imposes, the application does not guarantee or assume responsibility some regarding the possible damages caused by the use and utilization information, data and application services.

In any case, the website excludes any liability for damages may result from information and / or services rendered or supplied by various third Company. All responsibility will be the third either supplier, partner or another.


You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

The user must always respect the terms and conditions set forth in this legal notice. Expressly, the user states that use the portal form diligent and assuming any liability arising from breach of rules.

The user agrees, in cases as requested data or information, not falsify their identity impersonating anyone else. You agree that the use of Portal will be made for strictly personal, private and private purposes. The user can not use the website to activities contrary to law, morals and public order as well as for purposes prohibited or violate or infringe rights of third parties. Also, it is prohibited the distribution, storage and / or data management or content that infringe third party or any regulatory standards or intellectual property rights industrial.

Also, the user can not use the website to transmit, store, disclose promote or distribute data or contents that are carriers of viruses or any other computer code, files or programs designed to interrupt, destroy or impair the functioning of any software or hardware or telecommunications.

The user agrees to indemnify for any damage, injury, penalty, fine, penalty or compensation have to face the website.


The brand, photos, logos and / or software belong to the owner or has free use.

All content, trademarks, logos, drawings, documentation, software or any other element of protection by the law of intellectual property, which are accessible on the portal belong exclusively to the company or its legitimate owners and are expressly reserved all rights over them.

The use of elements and content without authorization of the owner is expressly prohibited.

Creating hypertext links (links) to any component of the web pages of the Portal without the authorization of the company is expressly prohibited, provided they are not a website portal that does not require identification or authentication for access, or the same is restricted.

In any case, the portal all rights to the content, information and data services on the same holds reserves. The portal does not grant any license or authorization to use the user about its contents, data or services, other than expressly detail in the general conditions of use of the portal.


You may not use the Website for any of the following purposes: 

- in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;

- in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

- making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner. 


- Legislation

These terms and conditions will be governed by and interpreted according to European law. All notices, requests, demands and other communications that the user wishes to make to the owner of the application must be in writing.

- Null and inefficiency of the clauses

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

- Good faith and diligence

The Parties undertake to fulfill their obligations and exercise the rights arising from these conditions in accordance with the strictest requirements of good faith and diligence.

- Conditions of the sale & Guarantee

These products or services may have limited quantities and are subject to return or exchange only according to our Cancellation Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Return policy

I gladly accept returns and exchanges within: 14 days since delivery.

The process customers must follow in returning their order are:

  • Goods must remain unused
  • Returned in its original packaging